Learning methods
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A field placement
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Case studies and role-plays
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Open and distance learning sequences
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Professional dissertation
Programme
Developing and negotiating environmental services: legal, marketing and technical dimensions (71 hours)
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Economics of regulation
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Private and public contract law in environmental services
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The marketing of environmental services
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Construction and implementation of a service outsourcing system
Organising and managing operational units (149 hours)
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Flow and network management
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Techniques and processes of environmental service activities
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Operation of environmental facilities and services
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Engineering data and support tools in environmental services
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Non-technical aspects of environmental service management
Developing human resources and managing operational quality (100 hours)
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Managing human resources, social engineering and skills management
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Service quality management
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Team management and communication
Optimising the economic and financial management of a unit and its contracts (100 hours)
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General economics and Public economics
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General accounting and financial accounting
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Economic calculation and project finance
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Economic performance management
Being an agent of sustainable development in urban area (95 hours)
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Introduction to sustainable development
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Urban conditions, environment and planning
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Methodological and organisational tools for implementing sustainable development
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Sustainable management of environmental services
Preventing and managing the risks inherent in environmental services (88 hours)
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Risks within companies and services
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Environmental risks, environmental health and crises
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The economics of risk and financial risk management
