The design thinking approach
To carry out the plan of upgrading the library, we chose to employ the design thinking approach taught at d.school Paris and to call our project “d.lib”. The design thinking approach is in tune with the School’s culture: it is practical and centered on the user, the user’s experience and feelings.
Landmarks in the “d.lib” project
2013: Initiation in the culture of Design Thinking with Véronique Hillen, Dean of d.school Paris
2014: Organization of co-design workshops with students in order to understand student needs, and to design and test prototypes of the future spaces and services. Two demonstrators were produced, source of the project on which we are working today.
2015: Production of videos as part of a challenge for MBA students, survey of School students, and in-depth work on the collections.
2016: In-house reflection on the services of the Learning Centre.